Learning Resources
Frequently Asked Questions
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Can you print the batch ID?Yes you can, by doing a file>print from the browser bar. | |
Where are your procedure codes located?Procedure codes are located in Section 4 of your manual and the DHHS website. | |
Do you have to submit claims through Web Tool?No, you may use other options like hard copy or vendor/clearing house. | |
What is the payment cycle?The payment cycle is: Wed-Mon, payments are processed on Tuesday, and payment is received as early as Friday. | |
If you are checking a new person’s eligibility, can you add them to your member list from that screen? Yes, there is a button to do that.Yes, there is a button to do that. | |
What form needs to be completed for access to the Web Tool?The trading partner agreement form needs to be completed. | |
Where do you get the bulletins?You can sign up for e-bulletin on the SCDHHS.gov page. | |
When would you use a void?You would use a void if you bill for something by mistake; accidental claim submission, for example. | |
Where is the Provider Service Center located?It is housed at MCCS. | |