Web Tool simulations, Healthy Connections Medicaid procedures and principles...offered through: visual reference guides, simulations, podcasts, interactive forms, and more.

CLTC Provider Portal / Care Call Quarterly Training

NOTE: This final provider portal training for 2019 will be for Personal Care providers only.

Learn the fundamentals of the Phoenix Provider Portal and the Care Call system. This course is for new staff or any provider staff who needs a refresher on those systems. This training is for provider office staff only.

Due to room capacity, provider agencies are limited to 2 attendees (max). When registering, enter the name of the 2 attendees and their email addresses. The site location will be emailed to each attendee prior to the date of the session.

Healthy Connections Prime is a new program that combines all of the benefits of Medicare and South Carolina Healthy Connections Medicaid under a single Medicare-Medicaid plan to make it easier for members to get needed health services. Learn more...

Presumptive Eligibility for Medicaid in Hospitals is a program created as a way to reach individuals who are eligible for Medicaid but not yet enrolled. 

CLTC: Community Long Term Care Training for case managers and nurses. Some of these resources supplement the CLTC Case Management classroom training.

Repository of South Carolina (SC) Medicaid learning resources:  Workshop Registration, The Visual Medicaid Basic Books, Podcasts on Third-Party Liability, South Carolina (SC) Web Tool, CMS-1500 and remit Rollover Forms, Learning Games for claims processing, FAQs for the SC Web Tool, videos on Credit Balance Reporting.

Training for waiver case managers to assist participants in gaining access to needed waiver and other State plan services, as well as medical, social, education and other services.