Frequently Asked Questions


Bookmark and Share

 

Frequently Asked Questions

 

Category Search>>


Currently sorted By last update descending Sort chronologically: By last update change to ascending | By creation date

Page: (Previous)   1  ...  14  15  16  17  18  19  20  21  22  23  (Next)
  ALL

What do you do if you contact a Primary Care Provider and they have no record of a patient?

If this were to happen, you would need to contact the Managed Care Organization directly.

Do we need to send an EOB?

An Explanation of Benefits from a third party payer should be kept on file in the provider’s office, especially if the payer didn’t submit payment.

How does Medicaid know what the provider is receiving from another carrier/third party payer?

There are spaces/sections on the claim form that identify what you receive from the other carrier.

Can I handwrite on the claim forms?

Yes you can, or you use a printing service.

What should I do if one line does not pay on your claim?

Correct and refile that one line.

Can you export data from Web Tool?

Not at this time, however you can print screen and save it as a file.

Can you only see a certain amount of beneficiaries?

Yes, but you must have a visible sign stating so.

Who updates the website for manuals?

MCCS sends the updates and changes once received from DHHS.

How often are provider manuals updated?

Provider manuals are usually updated monthly based on program area.

Are program representatives organized by demographics?

Yes they are, depending on service area.

Page: (Previous)   1  ...  14  15  16  17  18  19  20  21  22  23  (Next)
  ALL