Learning Resources
Frequently Asked Questions
Currently sorted By last update ascending Sort chronologically: By last update | By creation date
What is the Web Tool’s Non-Contractual box?The Non-Contractual box is to be selected/entered when the provider is not contracted with the member’s third party payer. | |
Can I check claim status on the Web Tool?Yes. Key in the NPI or provider ID number and the member ID number and press submit. | |
If you are checking a new person’s eligibility, can you add them to your member list from that screen? Yes, there is a button to do that.Yes, there is a button to do that. | |