Learning Resources
Frequently Asked Questions
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Can I check claim status on the Web Tool?Yes. Key in the NPI or provider ID number and the member ID number and press submit. | |
If you are checking a new person’s eligibility, can you add them to your member list from that screen? Yes, there is a button to do that.Yes, there is a button to do that. | |
What is the physical address to over-night a TAD?The PO boxes and physical address are included in the Provider manual as well as on the mailing envelope. For regular mail:Medicaid Claims Receipt – NF Claims SectionNursing HomesP.O. Box 100122Columbia, SC 29202-3122 Medicaid Claims Receipt – NF Claims SectionOSS/IPC/Hospice:P.O. Box 67Columbia, SC 29202 For UPS, FedEx, etc.Medicaid Claims Receipt – NF Claims Section or CRCF Claims Section8901 Farrow RoadColumbia, SC 29203 | |
Will recertification dates be listed on Web Tool?No, it would violate HIPAA. | |