Frequently Asked Questions


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Frequently Asked Questions

 

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Can you print the batch ID?

Yes you can, by doing a file>print from the browser bar.
Entry link: Can you print the batch ID?

Where are your procedure codes located?

Procedure codes are located in Section 4 of your manual and the DHHS website.
Entry link: Where are your procedure codes located?

Where do you get the bulletins?

You can sign up for e-bulletin on the SCDHHS.gov page.
Entry link: Where do you get the bulletins?

Where is the Provider Service Center located?

It is housed at MCCS.
Entry link: Where is the Provider Service Center located?

Are program representatives organized by demographics?

Yes they are, depending on service area.
Entry link: Are program representatives organized by demographics?

Does a beneficiary have to be on Medicaid to qualify for HIPP?

No, but they must be Medicaid eligible.
Entry link: Does a beneficiary have to be on Medicaid to qualify for HIPP?

How often are provider manuals updated?

Provider manuals are usually updated monthly based on program area.
Entry link: How often are provider manuals updated?

Who updates the website for manuals?

MCCS sends the updates and changes once received from DHHS.
Entry link: Who updates the website for manuals?

If a beneficiary doesn’t have their copay, can you refuse them?

No, as a Medicaid provider you cannot refuse a beneficiary if they do not have their copay.
Entry link: If a beneficiary doesn’t have their copay, can you refuse them?

What do you do if a beneficiary is out of visit counts?

When checking eligibility, you will see what visit counts they have left. You can request more from your representative or treat them as a self pay.
Entry link: What do you do if a beneficiary is out of visit counts?


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