Frequently Asked Questions


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Frequently Asked Questions

 

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Can you print the batch ID?

Yes you can, by doing a file>print from the browser bar.

Where are your procedure codes located?

Procedure codes are located in Section 4 of your manual and the DHHS website.

Where do you get the bulletins?

You can sign up for e-bulletin on the SCDHHS.gov page.

Where is the Provider Service Center located?

It is housed at MCCS.

Are program representatives organized by demographics?

Yes they are, depending on service area.

How often are provider manuals updated?

Provider manuals are usually updated monthly based on program area.

Who updates the website for manuals?

MCCS sends the updates and changes once received from DHHS.

Can you only see a certain amount of beneficiaries?

Yes, but you must have a visible sign stating so.

Can you export data from Web Tool?

Not at this time, however you can print screen and save it as a file.

Will recertification dates be listed on Web Tool?

No, it would violate HIPPA.


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