Learning Resources
Frequently Asked Questions
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Where are the specifics for pay and chase?The specifics for pay and chase are found in Section 2 (polices) and section 3 (billing) of your provider manual. | |
Where are your procedure codes located?Procedure codes are located in Section 4 of your manual and the DHHS website. | |
Where can carrier codes be located?Carrier Codes can be located in Appendix 2 of the Provider Manual. | |
Where can I attach documentation to my Web Tool claim?On the Claim Entry screen, go to the Document tab to attach your documentation. (Effective August 17, 2015) Claims Attachments – Web Tool Reference Guide. | |
Where can I find additional information about the South Carolina Healthy Connections Medicaid provider revalidation process?For additional information about the South Carolina Healthy Connections Medicaid provider revalidation process, please visit www.scdhhs.gov/revalidation or medicaidelearning.remote-learner.net. Revalidation FAQs PDF | |
Where can I find the Medicaid Credit Balance Report forms?The Medicaid Credit Balance Report Certification Page and Claim Detail forms can be found under the For Providers menu option at SCDHHS.gov – see Credit Balance Forms. | |
Where can you find an out of state referral form?That form can be found on SCDHHS.gov. | |
Where do I list the individuals affiliated with our group on the enrollment application?During the online enrollment process, organizations cannot affiliate individuals to their group. It is the responsibility of the individual provider to affiliate with a group. The request must be on the business letterhead to include the Group’s Medicaid Legacy ID number and the provider’s NPI number with the provider’s or an authorized signature via Fax: (803) 870-9022 or Mail: Medicaid Provider Enrollment, PO Box 8809 Columbia, SC 29202-8809. Updates will be processed within ten (10) days of receipt. | |
Where do I send in my credit balance report? | |
Where do you get the bulletins?You can sign up for e-bulletin on the SCDHHS.gov page. | |