Learning Resources
Frequently Asked Questions
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How long will a Web Tool claim stay out as a draft?Three months. | |
How long will it take me to complete the provider revalidation application?Each provider type is different. Your provider type and your preparation before beginning the application will factor into the time it takes you to complete the provider revalidation application. The process will take a minimum of 30 minutes, but it may take several hours. Revalidation FAQs PDF | |
How often are provider manuals updated?Provider manuals are usually updated monthly based on program area. | |
How soon does information show up in Web Tool’s Status?After payments process | |
How will I know that I need to begin the provider revalidation process?When it is time to revalidate your enrollment as a South Carolina Healthy Connections Medicaid provider, you will receive a revalidation notification letter in the mail. The revalidation letter will contain detailed instructions for the revalidation process and a revalidation reference number that is specific to each provider. You will use this information to access the provider revalidation application online. You will need to complete and submit the provider revalidation application in its entirety with all current information. Revalidation FAQs PDF | |
How will I know that my provider revalidation has been approved?Once the provider revalidation application is approved, provider revalidation approval notification will be emailed to the email address entered on the provider revalidation application. Revalidation FAQs PDF | |