The payment cycle is: Wed-Mon, payments are processed on Tuesday, and payment is received as early as Friday.

The PO boxes and physical address are included in the Provider manual as well as on the mailing envelope.

NOTE: Late change forms should be sent overnight or faxed, with all attachments, to (803) 870-9020. Forms should not be faxed unless they are sent past the deadline. Faxed corrections should be received no later than the third working day of each month for Nursing Home providers and the 17th day of the month for OSS providers.

The Non-Contractual box is to be selected/entered when the provider is not contracted with the beneficiary’s third party payer.

You must wait for the rejection, and then do a correction. An adjustment can only be made to a paid claim.

TADs are not yet available on the Web Tool. Medicaid will continue to send copies of the TADs to providers until the TADs are available on the Web Tool.

Nursing Home change forms are due to MCCS on the first working day of each month. OSS change forms are due no later than the 17th of each month. These dates are subject to change based on holidays, etc.

South Carolina Healthy Connections Medicaid mailed revalidation notification letters for phase 1 of provider revalidation on June 4^th, 2015. Providers should not take any steps to revalidate until they receive their revalidation notification letters. It is important that providers keep their address information up to date to ensure that they receive the revalidation notification letter.

South Carolina Healthy Connections Medicaid provider revalidation will occur in phases beginning in June 2015 and ending in March 2016. Providers should not take any steps to revalidate until they receive their revalidation notification letters. It is important that providers keep their address information up to date to ensure that they receive the revalidation notification letter.

Revalidation FAQs PDF

The system recognizes when your password does not meet the password requirements.  However, if you have reviewed your selected password and it does meet the password requirements, contact the EDI Support Center at 1-888-289-0709, and choose Option “1”. 

Reports are due by the 30th day of the following month after the respective quarter end. If the report has not been submitted by the due date, a late notification letter will be sent to the provider.