Friday, July 4, 2025, 12:36 AM
Site: Healthy Connections Medicaid E-Learning
Course: Learning Resources (Learning Resources)
Glossary: Frequently Asked Questions

Can I check claim status on the Web Tool?

Yes. Key in the NPI or provider ID number and the member ID number and press submit.

If you are checking a new person’s eligibility, can you add them to your member list from that screen? Yes, there is a button to do that.

Yes, there is a button to do that.

What is the physical address to over-night a TAD?

The PO boxes and physical address are included in the Provider manual as well as on the mailing envelope.

For regular mail:
Medicaid Claims Receipt – NF Claims Section
Nursing Homes
P.O. Box 100122
Columbia, SC 29202-3122
 
Medicaid Claims Receipt – NF Claims Section
OSS/IPC/Hospice:
P.O. Box 67
Columbia, SC 29202
 
For UPS, FedEx, etc.
Medicaid Claims Receipt – NF Claims Section or CRCF Claims Section
8901 Farrow Road
Columbia, SC 29203

Will recertification dates be listed on Web Tool?

No, it would violate HIPAA.