Wednesday, April 24, 2024, 4:37 AM
Site: Healthy Connections Medicaid E-Learning
Course: Learning Resources (Learning Resources)
Glossary: Frequently Asked Questions
Can you print the batch ID?Yes you can, by doing a file>print from the browser bar. |
Where are your procedure codes located?Procedure codes are located in Section 4 of your manual and the DHHS website. |
Where do you get the bulletins?You can sign up for e-bulletin on the SCDHHS.gov page. |
Where is the Provider Service Center located?It is housed at MCCS. |
Are program representatives organized by demographics?Yes they are, depending on service area. |
Does a beneficiary have to be on Medicaid to qualify for HIPP?No, but they must be Medicaid eligible. |
How often are provider manuals updated?Provider manuals are usually updated monthly based on program area. |
Who updates the website for manuals?MCCS sends the updates and changes once received from DHHS. |
If a beneficiary doesn’t have their copay, can you refuse them?No, as a Medicaid provider you cannot refuse a beneficiary if they do not have their copay. |
What do you do if a beneficiary is out of visit counts?When checking eligibility, you will see what visit counts they have left. You can request more from your representative or treat them as a self pay. |