Tuesday, May 7, 2024, 10:34 PM
Site: Healthy Connections Medicaid E-Learning
Course: Learning Resources (Learning Resources)
Glossary: Frequently Asked Questions
Can I do a span date on the Web Tool?Yes, by entering in information in the to and from fields. |
How do I know the charge?You can find the charge for the service in your provider manual. |
If I delete a person from the Web Tool list and the person returns, do I have to re-enter all of the information?Yes. Once an entry is deleted, it is lost. You can choose to make the entry inactive, so you won’t see it. |
Where are the carrier codes listed?Appendix 2 of your SCDHHS Provider Manual. |
Will Web Tool list information auto-update for you as changes are made?No, it is not tied to another system. Updates are your responsibility. |
If a beneficiary isn’t eligible, will the Web Tool show ineligible?Yes, information is listed in red. |
When should eligibility be checked?You should check before providing services. |
If providers aren’t getting remits, who can they contact?Provider Service Center/EDI |
Can we find edit codes on the Web Tool?No, however the edit code listing is found in Appendix 1 of your provider manual. |
Is the Web Tool claim ID number automatically entered?Yes. |