Tuesday, July 7, 2020, 1:45 AM
Site: Healthy Connections Medicaid E-Learning
Course: Learning Resources (Learning Resources)
Glossary: Frequently Asked Questions
If the beneficiary doesn’t have an ID number for the MCO, how do we obtain it?
What do you do if a beneficiary is out of visit counts?
What do you do if you contact a Primary Care Provider and they have no record of a patient?
What is the payment cycle?
The payment cycle is: Wed-Mon, payments are processed on Tuesday, and payment is received as early as Friday.
What should I do if one line does not pay on your claim?
When would you use a void?
You would use a void if you bill for something by mistake; accidental claim submission, for example.
Where are your procedure codes located?
Where can carrier codes be located?
Where can you find an out of state referral form?
That form can be found on SCDHHS.gov.
Where do you get the bulletins?