Monday, May 6, 2024, 10:18 AM
Site: Healthy Connections Medicaid E-Learning
Course: Learning Resources (Learning Resources)
Glossary: Frequently Asked Questions
WEB TOOL
Can I check claim status on the Web Tool?Yes. Key in the NPI or provider ID number and the recipient ID number and press submit. |
Can I do a span date on the Web Tool?Yes, by entering in information in the to and from fields. |
Can we find edit codes on the Web Tool?No, however the edit code listing is found in Appendix 1 of your provider manual. |
Can Web Tool Lists be sorted by provider?Not at this time. The Lists can be sorted by who created them. |
Can Web Tool users in the same organization see each other’s claim information?Users in the same organization based on the provider’s NPI number will be able to see claim information entered by other users. |
Can you copy a Web Tool batch and then later delete an individual claim?Yes, you can copy batches and delete selected claims. |
Can you correct a Web Tool claim online?Yes; this can be done by submitting a new claim. |
Can you export data from Web Tool?Not at this time, however you can print screen and save it as a file. |
Can you file Medicaid as secondary on Web Tool?Yes, providers must file to all other payers and then input that information (received money) on the claim form on the Web Tool. There is a place to identify the hierarchy. |
Can you print the batch ID?Yes you can, by doing a file>print from the browser bar. |